Acceptable Use Policy
Effective Date: 04/01/2025
This Acceptable Use Policy ("AUP") governs the use of JoinPulse.com ("Platform," "Service"). This policy applies to all customers, including tenants, landlords, service providers, and any other individuals, or end-customers accessing our platform (“Customer(s)).
By using Pulse Living, a billing company, you agree to comply with this policy. If you violate this AUP, we may, at our sole discretion, suspend or terminate your account, and take legal action where necessary.
1. General Use Guidelines
Pulse is a billing solutions company that partners with Internet Service Providers to streamline customer billing—ultimately delivering savings and simplified service for our customers.
Customers must:
- Use the Platform only for its intended purpose.
- Provide accurate information when creating an account or submitting payments.
- Comply with all applicable U.S. federal, state, and local laws.
- Maintain the security of their account and report unauthorized access immediately.
2. Prohibited Activities
Illegal or Fraudulent Activity
Customers must not use the Services to engage in any illegal unlawful activity, including but not limited to actions that may
- Promote fraud, identity theft, or financial scams.
- Violate any federal, state, or international laws, including those related to fraud, cybercrime, and financial transactions.
- Use stolen, unauthorized, or fraudulent payment methods.
- Attempt to impersonate another person or misrepresent your identity.
Misuse of the Platform
Customers may not:
- Attempt to gain unauthorized access to other customers’ accounts or confidential information.
- Use automated scripts, bots, or scrapers to collect data from the platform.
- Engage in disruptive activities, such as spamming, phishing, or spreading malware.
- Upload or transmit any harmful, illegal, or offensive content.
Payment and Billing Violations
Customers may not:
- Circumvent payment processing mechanisms or attempt to avoid transaction fees.
- Dispute legitimate transactions without valid cause (fraudulent chargebacks).
- Manipulate billing information to create false or misleading transactions.
Harassment and Abuse
Customers may not:
- Use the platform to harass, threaten, or intimidate other customers, including tenants, landlords, or service providers.
- Send abusive, defamatory, or discriminatory messages.
- Violate any individual’s privacy by sharing private or confidential information without consent.
Intellectual Property Violations
Customers may not:
- Use, copy, distribute, or modify content from the platform without proper authorization.
- Upload or share content that infringes on copyrights, trademarks, patents, or other intellectual property rights.
3. Security Violations
You must not:
- Attempt to hack, probe, or test the security vulnerabilities of our systems.
- Introduce viruses, worms, malware, or other malicious code to the platform.
- Interfere with or disrupt the integrity of our servers, networks, or systems.
- Attempt to reverse-engineer or decompile any part of the Service.
4. Reporting Violations
If you encounter any violations of this AUP, please report them to:
We take reports seriously and may take action, including account suspension, termination, and legal proceedings.
5. Consequences of Violating This Policy
Violations of this AUP may result in:
- Warnings for minor infractions.
- Temporary or permanent suspension of your account.
- Legal action, including lawsuits or law enforcement involvement.
- Financial liability for damages caused by violations.
6. Changes to This Policy
The company reserves the right to update this Acceptable Use Policy at any time. Customers will be notified of significant changes via email or platform notifications.
By continuing to use joinpulse.com after changes to this policy, you agree to comply with the updated terms.
7. Contact Information
If you have questions about this policy, contact us at:
By using joinpulse.com, you acknowledge and agree to this Acceptable Use Policy.