SMS Compliance Message Policy

Effective Date: 04/01/2025

Terms and Conditions for SMS Communication

Introduction

These Terms and Conditions (“Terms”) govern the use of SMS messaging services provided by Pulse, a billing company (“we,” “us,” or “our”). By opting into our SMS program, you acknowledge and agree to receive SMS messages from Pulse in accordance with these Terms and in compliance with The Campaign Registry (TCR) standards.

Consent and Opt-In Requirements

  • By opting in, you provide express consent to receive SMS messages from us. These may include appointment reminders, billing notifications, payment reminders, service updates, and other customer service-related communications.
  • Participation in the SMS program is voluntary and is not a condition of any purchase or service.
  • To opt-in, text START to 1 (888) 212-0117 or register via our website at: https://www.joinpulse.com
  • Opt-In message:“Thank you for opting in to Pulse texting. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance.”

Message Frequency and Types

  • Message frequency may vary based on your interactions and service needs.
  • You may receive messages related to:
    • Appointment or service reminders
    • Billing and payment notifications
    • Service updates or operational messages
  • Message and data rates may apply in accordance with your mobile carrier’s terms.

Opt-Out Instructions

  • You can opt out of the SMS program at any time by texting STOP to 1 (888) 212-0117.
  • Once you send the STOP command, you will receive one final confirmation message verifying that you have been unsubscribed. You will no longer receive SMS messages unless you opt back in.
  • For assistance, reply HELP to 1 (888) 212-0117, or reach out via:
  • Opt-Out Message: “You have been unsubscribed from Pulse texting. You will no longer receive messages from Pulse. Reply START to re-subscribe. Reply HELP for assistance.”

Privacy and Data Security

  • Pulse is committed to maintaining the privacy and security of your information. Your data will only be used for purposes outlined in this SMS program.
  • We do not sell or share your personal data with third parties except where necessary to deliver SMS services.
  • All personal data collected is managed in accordance with applicable laws and regulations, including relevant data protection and privacy frameworks.
  • By opting in, you agree to our Privacy Policy, available at: https://www.joinpulse.com/privacy-policy

Limitations of Liability

  • Pulse is not liable for any message delays or failures due to circumstances beyond our control, including issues with your wireless carrier or service provider.
  • We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use—or inability to use—our SMS messaging service.

Changes to Terms and Conditions

  • We reserve the right to update or modify these Terms at any time. Any changes will be communicated via SMS and/or posted on our website at: https://www.joinpulse.com
  • Continued participation in our SMS program following updates constitutes acceptance of those changes.

Contact Information

If you have any questions or need support regarding these Terms or the SMS program, you may contact us at:

By opting into our SMS messaging program, you acknowledge that you have read, understood, and agreed to these Terms and authorize Pulse to send you SMS messages accordingly.

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